We are among the leading providers of office management solutions for patent and trademark administration. Our systems are used in corporate departments and private practices. To use the full capabilities and functions of our systems in an optimal way in your environment, we offer a complete service from the beginning:
With the experience of numerous worldwide installations, which united
distributed subsidiaries and sites of a corporation around the world in
one central information system, IS Information Service GmbH is able to
complete projects in the area of Intellectual Property Management Systems
successfully.
From start of a project, through hard and software installation and data
conversion to successful release into production, we run and accompany
your project. We make sure the project proceeds smoothly, deadlines are
met and all milestones are reached in time until the system is released
into production. We of course train your staff to professionally use the
new system. All this is available in German and English language.
With our experience in patent and trademark administration and the unique capabilities of the PC Master customisation tools we provide you with a system adapted optimally to your needs. If you prefer, we train you in the use of these customisation tools to let you carry out such modifications yourselves. Applying these tools a system could be designed, which can be used simultaneously in different countries with different languages for example.
This capability reduces drastically the usual threshold which otherwise
complicates the introduction and the use of a new software system. Users
utilise the usual terminology and recognize their data immediately. In
a database which is accessed from several countries simultaneously up
to five user profiles can be defined which allow every user group to utilize
their own language or their own terminology. The data visible are always
the same.
Of course we offer a conversion of existing data into the format of our systems. If required even manual data entry is available. Data quality in many cases can even be enhanced during the conversion if in your old system not all information is available in the way our systems need the data or provides data itself.
With specialized tools in our systems, new or additional data can be calculated or derived form existing information. Such data allow additional statistical evaluation or facilitate the recognition of dependencies.
We install our administration systems at all sites of your corporation
or train your IT personal to make sure your employees can provide you
with further installations themselves.
We provide training to your employees of course to use the new system. Adapted to the tasks of your employees we offer general and specialized courses.
According to your wishes, these courses may take place at your site or at our training facilities in Freiburg. All courses are offered regularly in German and English language.
If you wishes to have a training on a specific date, please get in touch with us.